What Our Clients Say

Water came through the ceiling at 2 AM and by morning half the house was soaked. I didn't know where to start. Tyler's team showed up, packed the entire house in a day, and handled all the insurance coordination. Three months later everything came back — not a single thing missing or broken.

Our church took a bad fire and we were completely lost. They walked us through the whole insurance process, packed out everything — pews, AV equipment, office files, the pastor's library, all of it. Professional from start to finish. Took a huge weight off the congregation during a really difficult time.

I have original art, antiques, pieces you simply cannot replace. I was nervous letting anyone touch them. They built custom crates for the larger pieces, wrapped everything like it was headed to a museum. Three months in storage and every single piece came back in perfect condition.

We had a pipe burst on a Friday night and by Saturday morning Tyler had a full crew on-site. They packed out three floors of our home in under eight hours. The inventory list they gave us made the insurance claim painless. I've never seen a team work that efficiently under pressure.

As a restoration contractor, I need a packout partner I can trust completely. Total Packout Solutions has handled over a dozen jobs for us and every single one has been flawless. Detailed documentation, zero damage in transit, and Tyler communicates directly with my project managers. They're the only packout company I recommend.

Lightning struck our roof and the fire department had to cut holes to vent smoke. Between the water, soot, and structural damage, we thought we'd lost everything. Tyler's team came in and saved 95% of our belongings — including my grandmother's china that I thought was gone forever. They treated every item like it was their own.

I'm a public adjuster and I've worked with a lot of packout companies over the years. Total Packout Solutions is the best I've seen. Their inventory documentation is so thorough it actually speeds up the claims process. They use Xactimate correctly, their line items are clean, and I never have to go back and forth on pricing. Every adjuster I work with respects their paperwork.

Our restaurant had a grease fire that shut us down for four months. Tyler's team packed out all our equipment, furniture, decor — everything — within 48 hours so the mitigation crew could get started. They stored it all in their own facility and brought it back when we reopened. They saved us weeks of downtime.

We had a sewage backup that contaminated two bedrooms and a bathroom. The smell was unbearable and I didn't want anyone touching our things. Tyler explained exactly what could be saved, what needed specialized cleaning, and what would be documented as a total loss. They were honest, efficient, and compassionate. Not once did I feel pressured.